Hi @Arjan_Oskam! Welcome to the Kinsta community!
Thank you for reaching out to us on the forums. I’m very sorry to hear that your website has appeared to go missing after updating DevKinsta. I can imagine the concern this type of issue causes. We certainly will do everything possible to recover your site data.
The first thing we will want to do is locate the site files on the disk. On Windows the default path is:
C:\Users\username\DevKinsta\sitename
On Mac the default path is:
/users/username/DevKinsta/sitename
Please attempt to locate the files on disk using the paths above (replacing the place holder values with the ones that match your user and site name). If you are able to locate the site files, please do make a copy of the “sitename” directory and store it a easy to access location such as your computer’s desktop. That will ensure we have a copy of the site files should anything happen to the original file location.
Next, please launch Docker Desktop and navigate to the “Volumes” tabs, and select the “devkinsta_db_data” volume. A list of files/directories will be displayed. Within this list, do you see a directory that corresponds with the missing site’s name? If you do locate this directory, please right click on the name and save a zip archive. That will again ensure we have a backup of that site’s database information.
After ensuring we have backups created if possible, the first thing to try is to fully shutdown DevKinsta and try relaunching it. To do this, you may close the DevKinsta application window and then locate the DevKinsta icon in the status bar of your system. You may then right click this icon and choose to quit DevKinsta. That will fully shutdown the application. After this, please try launching DevKinsta again and seeing if the site is now available in DevKinsta.
If the issue persists the next step will be to try recreating the DevKinsta related Docker containers. To do this, first shutdown DevKinsta following the steps above. Then, open Docker Desktop and ensure you are on the containers tab. Next, please select all of the DevKinsta related Docker containers and choose to remove them. This won’t effect the actual data that is stored on the volumes. After this, launch DevKinsta again. The application will automatically recreate the Docker containers, and the existing data contained in the volumes will be used.
Please let us know if this has helped resolve the issue, or if you have any questions or continue to experience this issue.
We look forward to hearing back from you!
Best regards