I am very much a backend noob! I have building a wordpress site offline using Devkinsta and all has been fine. I have tried to log in as normally but keep getting the cookies required error message even though they are enabled. Additionally I have no Idea where the wp-config is to add the define (‘COOKIE_DOMAIN’,") line to… help please!
Hello Ben,
Ah, that’s quite frustrating to get tripped up like that at the last second!
The wp-config.php
file is typically located in the public
directory. You can connect to the website using SFTP, download the file, edit in a program like Notepad on your computer, and then re upload it and overwrite the existing one on the server.
For further help, you can contact Kinsta Support directly.
To open a new support chat or ticket, log in to MyKinsta and click the chat icon in the lower right corner.
Click the Send us a message button and let us know what type of support you need (technical, plan questions, billing questions, etc.). Type your message (you can attach files via the paper clip icon) and press enter/return (or click on the airplane icon) to send. If you close the chat window, you’ll be notified by email when replies are posted.
Alternately, you can email us at support@kinsta.com from the email address that is associated with your MyKinsta account.