Q: Date/Time this occurred (Provide your time zone also)
A:It keeps happening.
Q: DevKinsta Version
**A:**2.13.5 (2.13.5.9020)
Q: OS Version
A:MacOS 15.6.1 (24G90)
Q: Docker Desktop Version
**A:**4.22.0 (117440)
Q: Were any error codes or messages observed? If so, what were they?
A:
Q: Detailed Description of the Problem
A:When importing a site with different charsets, some languages will not import properly (screenshots attached)
Hello there 
Did you check wp-config on DevKinsta against the wp-config on the site from where you pulled?
You can try changing to utf8mb4 (charset) and changing collation to utf8mb4_unicode_ci.
Let me know if it helps.
Kind regards!
Hey Vladimir, thank you!
wp-config files were basically the same, with no DB_CHARSET or DB_COLLATE set.
Tried adding
define(‘DB_CHARSET’, ‘utf8mb4’);
and
define(‘DB_COLLATE’, ‘utf8mb4_unicode_ci’);
as suggested, but it didn’t work.
I then tried with define('DB_CHARSET', 'latin1'); and it worked. Not sure if I need to add those two rows on the Kinsta website?
Thanks again!
Hello @Luca_Ottolini
I’m glad to hear that ‘latin1’ charset worked. I would advise pushing back to staging site on Kinsta servers to see if it will perform correctly, not manually modifying charset on live or staging.
Confirm by pushing the site back to staging and then if it works, when you push live the charset will be set to latin1 during the push.
Kind regards!
This topic was automatically closed 2 days after the last reply. New replies are no longer allowed.
