Since installing and tweaking SearchAtlas OTTO on website, caching has been erratic. I didn’t see this on the “do not use” list. This is a fairly popular service and I need to know how to handle the issues, or if Kinsta engineers are aware and working on solution.
Hi @dbd 
Welcome to the Kinsta Community!
Could you please confirm which plugin you are using for “SearchAtlas OTTO”? Additionally, could you provide more details about the caching issue you are experiencing?
For immediate assistance, feel free to reach out to our support team via chat.
Best,
The plugin name is Search Engine Labs Content. It works in conjuction with the OTTO functions of SearchAtlas. The caching system was not really working. I could clear cache and not get any results at all. Then I could check between what I was seeing LIVE and what no cache (/?nocache=1) looked like and it was still different after hours of waiting.
I have addressed this issue a couple of times in chat, but no resolution has come to pass.
Hi @dbd I was able to locate your previous chat history regarding the issue, but I’d like to better understand the specifics of what you’re currently experiencing with the Search Engine Labs Content plugin mainly with caching.
Since this needs a more thorough investigation, I recommend reaching out directly to our support team via chat once again. We’ll be able to take a closer look at your setup and provide more targeted assistance.
Appreciate your patience, and we’re here to help!