DevKinsta 2.0.0 White Screen After Update

Hi,

DevKinsta just autoupdated to v2.0.0 and now it just shows a white / blank loading window and is stuck:

(MacOS)

Please help! Thanks

1 Like

Same here, Windows 10.

Screenshot 2021-07-07 090013

+1 here. Running macOS 10.15.7 (19H1217) and Docker Desktop Version 3.5.1 (3.5.1.7) / Docker Engine v20.10.7.

Getting this in the main.log:

[2021-07-07 09:33:01.450] [info]  [logs] Get config
[2021-07-07 09:33:01.453] [error] TypeError: Cannot read property 'getPath' of undefined
    at logs_getConfig (C:\Users\mattd\AppData\Local\Programs\DevKinsta\resources\app.asar\main.prod.js:2:486812)
    at Module.39252 (C:\Users\mattd\AppData\Local\Programs\DevKinsta\resources\app.asar\main.prod.js:2:487739)
    at __webpack_require__ (C:\Users\mattd\AppData\Local\Programs\DevKinsta\resources\app.asar\main.prod.js:2:2179930)
    at C:\Users\mattd\AppData\Local\Programs\DevKinsta\resources\app.asar\main.prod.js:2:2180848
    at Object.<anonymous> (C:\Users\mattd\AppData\Local\Programs\DevKinsta\resources\app.asar\main.prod.js:2:2180933)
    at Module._compile (internal/modules/cjs/loader.js:1078:30)
    at Object.Module._extensions..js (internal/modules/cjs/loader.js:1108:10)
    at Module.load (internal/modules/cjs/loader.js:935:32)
    at Module._load (internal/modules/cjs/loader.js:776:14)
    at Function.f._load (electron/js2c/asar_bundle.js:5:12684)
[2021-07-07 09:33:01.455] [info]  [logs] Get sites.ini
[2021-07-07 09:33:01.526] [info]  App is ready!
[2021-07-07 09:33:01.527] [info]  [main.dev.ts] Creating main window
[2021-07-07 09:33:01.527] [info]  [main.dev.ts] Set default configuration
[2021-07-07 09:33:01.535] [info]  [main.dev.ts] Setup main window
[2021-07-07 09:33:01.589] [info]  [main.dev.ts] Loading file: C:\Users\mattd\AppData\Local\Programs\DevKinsta\resources\app.asar/index.html
[2021-07-07 09:33:01.634] [info]  [watchdocker] Start monitoring docker containers' events

Same error in macOS

[2021-07-07 16:37:39.631] [info]  [logs] Get config
[2021-07-07 16:37:39.637] [error] TypeError: Cannot read property 'getPath' of undefined
    at logs_getConfig (/Applications/DevKinsta.app/Contents/Resources/app.asar/main.prod.js:2:486863)
    at Module.39252 (/Applications/DevKinsta.app/Contents/Resources/app.asar/main.prod.js:2:487739)
    at __webpack_require__ (/Applications/DevKinsta.app/Contents/Resources/app.asar/main.prod.js:2:2179930)
    at /Applications/DevKinsta.app/Contents/Resources/app.asar/main.prod.js:2:2180848
    at Object.<anonymous> (/Applications/DevKinsta.app/Contents/Resources/app.asar/main.prod.js:2:2180933)
    at Module._compile (internal/modules/cjs/loader.js:1078:30)
    at Object.Module._extensions..js (internal/modules/cjs/loader.js:1108:10)
    at Module.load (internal/modules/cjs/loader.js:935:32)
    at Module._load (internal/modules/cjs/loader.js:776:14)
    at Function.f._load (electron/js2c/asar_bundle.js:5:12684)
[2021-07-07 16:37:39.638] [info]  [logs] Get sites.ini
[2021-07-07 16:37:39.768] [info]  App is ready!
[2021-07-07 16:37:39.769] [info]  [main.dev.ts] Creating main window
[2021-07-07 16:37:39.769] [info]  [main.dev.ts] Set default configuration
[2021-07-07 16:37:39.883] [info]  [main.dev.ts] Setup main window
[2021-07-07 16:37:39.921] [info]  [main.dev.ts] Loading file: /Applications/DevKinsta.app/Contents/Resources/app.asar/index.html
[2021-07-07 16:37:39.959] [info]  [watchdocker] Start monitoring docker containers' events

Hello everyone. I’m sorry for the trouble here. The development team is aware of the issue and currently investigating. We’ll have more information to share soon.

Q: Date/Time this occurred (Provide your time zone also)
A: July 7, 2021 at 12:00PM

Q: DevKinsta Version
A: Version 2.0.0 (2.0.0.1787)

Q: OS Version
A: Big Sur 11.2.2

Q: Docker Desktop Version
A: Version 3.5.1 (3.5.1.7) (Latest)

Q: Were any error codes or messages observed? If so, what were they?
A: No error codes; just a blank, white window when I open DevKinsta.

Q: Detailed Description of the Problem
A: I open DevKinsta immediately after updating to the latest version and I’m shown nothing but a blank, white screen. I’ve updated Docker and restarted my computer to no avail.

We’ll be posting updates on this here as well on this thread: DevKinsta 2.0 Released

Version 2.0.1 appears to be working.

We have implemented a fix in v2.0.1.

If you’ve downloaded v2.0.0, users will need to manually re-install the new version. You can download DevKinsta here for your operating system.

Windows Users: Users who installed DevKinsta without administrator privileges must backup the following file: C:\Users\User\AppData\Roaming\DevKinsta\config.json

To be safe, you may want to backup the entire DevKinsta directory on all operating systems. The config.json is specifically important file to keep on hand.

2 Likes

Thanks for rapid response :+1:

1 Like

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