DevKinsta 2.0.0 White Screen After Update

DevKinsta Bug Reports
1

Hi,

DevKinsta just autoupdated to v2.0.0 and now it just shows a white / blank loading window and is stuck:

image
image1184×794 55.1 KB

(MacOS)

Please help! Thanks

1 Like
2

Same here, Windows 10.

Screenshot 2021-07-07 090013

3

+1 here. Running macOS 10.15.7 (19H1217) and Docker Desktop Version 3.5.1 (3.5.1.7) / Docker Engine v20.10.7.

4

Getting this in the main.log:

[2021-07-07 09:33:01.450] [info]  [logs] Get config
[2021-07-07 09:33:01.453] [error] TypeError: Cannot read property 'getPath' of undefined
    at logs_getConfig (C:\Users\mattd\AppData\Local\Programs\DevKinsta\resources\app.asar\main.prod.js:2:486812)
    at Module.39252 (C:\Users\mattd\AppData\Local\Programs\DevKinsta\resources\app.asar\main.prod.js:2:487739)
    at __webpack_require__ (C:\Users\mattd\AppData\Local\Programs\DevKinsta\resources\app.asar\main.prod.js:2:2179930)
    at C:\Users\mattd\AppData\Local\Programs\DevKinsta\resources\app.asar\main.prod.js:2:2180848
    at Object.<anonymous> (C:\Users\mattd\AppData\Local\Programs\DevKinsta\resources\app.asar\main.prod.js:2:2180933)
    at Module._compile (internal/modules/cjs/loader.js:1078:30)
    at Object.Module._extensions..js (internal/modules/cjs/loader.js:1108:10)
    at Module.load (internal/modules/cjs/loader.js:935:32)
    at Module._load (internal/modules/cjs/loader.js:776:14)
    at Function.f._load (electron/js2c/asar_bundle.js:5:12684)
[2021-07-07 09:33:01.455] [info]  [logs] Get sites.ini
[2021-07-07 09:33:01.526] [info]  App is ready!
[2021-07-07 09:33:01.527] [info]  [main.dev.ts] Creating main window
[2021-07-07 09:33:01.527] [info]  [main.dev.ts] Set default configuration
[2021-07-07 09:33:01.535] [info]  [main.dev.ts] Setup main window
[2021-07-07 09:33:01.589] [info]  [main.dev.ts] Loading file: C:\Users\mattd\AppData\Local\Programs\DevKinsta\resources\app.asar/index.html
[2021-07-07 09:33:01.634] [info]  [watchdocker] Start monitoring docker containers' events
5

Same error in macOS

[2021-07-07 16:37:39.631] [info]  [logs] Get config
[2021-07-07 16:37:39.637] [error] TypeError: Cannot read property 'getPath' of undefined
    at logs_getConfig (/Applications/DevKinsta.app/Contents/Resources/app.asar/main.prod.js:2:486863)
    at Module.39252 (/Applications/DevKinsta.app/Contents/Resources/app.asar/main.prod.js:2:487739)
    at __webpack_require__ (/Applications/DevKinsta.app/Contents/Resources/app.asar/main.prod.js:2:2179930)
    at /Applications/DevKinsta.app/Contents/Resources/app.asar/main.prod.js:2:2180848
    at Object.<anonymous> (/Applications/DevKinsta.app/Contents/Resources/app.asar/main.prod.js:2:2180933)
    at Module._compile (internal/modules/cjs/loader.js:1078:30)
    at Object.Module._extensions..js (internal/modules/cjs/loader.js:1108:10)
    at Module.load (internal/modules/cjs/loader.js:935:32)
    at Module._load (internal/modules/cjs/loader.js:776:14)
    at Function.f._load (electron/js2c/asar_bundle.js:5:12684)
[2021-07-07 16:37:39.638] [info]  [logs] Get sites.ini
[2021-07-07 16:37:39.768] [info]  App is ready!
[2021-07-07 16:37:39.769] [info]  [main.dev.ts] Creating main window
[2021-07-07 16:37:39.769] [info]  [main.dev.ts] Set default configuration
[2021-07-07 16:37:39.883] [info]  [main.dev.ts] Setup main window
[2021-07-07 16:37:39.921] [info]  [main.dev.ts] Loading file: /Applications/DevKinsta.app/Contents/Resources/app.asar/index.html
[2021-07-07 16:37:39.959] [info]  [watchdocker] Start monitoring docker containers' events
6

Hello everyone. I’m sorry for the trouble here. The development team is aware of the issue and currently investigating. We’ll have more information to share soon.

7

Q: Date/Time this occurred (Provide your time zone also)
A: July 7, 2021 at 12:00PM

Q: DevKinsta Version
A: Version 2.0.0 (2.0.0.1787)

Q: OS Version
A: Big Sur 11.2.2

Q: Docker Desktop Version
A: Version 3.5.1 (3.5.1.7) (Latest)

Q: Were any error codes or messages observed? If so, what were they?
A: No error codes; just a blank, white window when I open DevKinsta.

Q: Detailed Description of the Problem
A: I open DevKinsta immediately after updating to the latest version and I’m shown nothing but a blank, white screen. I’ve updated Docker and restarted my computer to no avail.

Screen Shot 2021-07-07 at 12.12.58 PM
Screen Shot 2021-07-07 at 12.12.58 PM2666×1510 288 KB

8

We’ll be posting updates on this here as well on this thread: DevKinsta 2.0 Released

9

Version 2.0.1 appears to be working.

10

We have implemented a fix in v2.0.1.

If you’ve downloaded v2.0.0, users will need to manually re-install the new version. You can download DevKinsta here for your operating system.

Windows Users: Users who installed DevKinsta without administrator privileges must backup the following file: C:\Users\User\AppData\Roaming\DevKinsta\config.json

To be safe, you may want to backup the entire DevKinsta directory on all operating systems. The config.json is specifically important file to keep on hand.

2 Likes
11

Thanks for rapid response :+1:

1 Like
12

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