Q: Date/Time this occurred (Provide your time zone also)
A: 2025-01-27 09:56:55.374 EST
Q: DevKinsta Version
A: Version 2.13.4 (2.13.4.8833)
Q: OS Version
A: Sonoma 14.5
Q: Docker Desktop Version
A: 4.37.2 (179585)
Q: Were any error codes or messages observed? If so, what were they?
A: Received error DK0065 while pushing and DK0011 while cancelling the push.
Q: Detailed Description of the Problem
A:
What I am trying to accomplish + Setup details
- I am attempting to push a local site from DevKinsta to a staging environment on Kinsta. My site is 504MB total right now.
- The local site does not exist on Kinsta
- I created a blank staging environment on Kinsta because I am planning on totally overwritting the staging environment
What I have tried so far
- from the main.log file, it’s clear that its an issue with rsync, so I upgraded rsync to 3.4.1 in case there was a mismatched version
- Logged out/in to DevKinsta
- Deleted the Docker containers (twice)
- Deleted and recreated the staging environment
- ignoring my .git folder and .gitignore file during the push
What happens
- The push times out at about 37% percent and throws up the DK0065 error
- When I cancel the push it throws a DK0011 error
- The relevant line in main.log seems to be:
[2025-01-27 09:56:45.784] [info] [terminalExec] Unable to find image ‘kinsta/devkinsta_rsync-ssh:1.3.6’ locally
[2025-01-27 09:56:45.788] [info] [ProgressIndicator] { isFailed: false, isOpen: false }
[2025-01-27 09:56:46.317] [warn] [terminalExec] Error: docker: Error response from daemon: failed to resolve reference “docker.io/kinsta/devkinsta_rsync-ssh:1.3.6”: failed to authorize: failed to fetch oauth token: unexpected status from GET request to https://auth.docker.io/token?scope=repository%3Akinsta%2Fdevkinsta_rsync-ssh%3Apull&service=registry.docker.io: 401 Unauthorized.
See ‘docker run --help’.
It seems like Docker can’t see rsync, and that’s what’s causing the process to timeout.
Please let me know if I need to send the entire mail.log file. Thanks in advance for your help!