"turning on required windows features" Windows Subsystem for Linux (WSL) on Windows 10

Hi @Catherine_Chang . Could you try the following as well?

Here’s an example of a site
Name: sitename
Original folder: DevKinsta/public/sitename
Domain: sitename.local
Database: sitename

  1. Find the old WordPress folder on your computer (DevKinsta/public/sitename)
  2. Rename the directory to → sitename_temp
  3. You should be able to see (sitename) in the Database Manager via localhost:15200. More info here too
  4. Create an sql dump / export through the Database Manager / Adminer
  5. Delete the old database (sitename)
  6. Create a brand new WordPress site on DevKinsta with the exact same name (sitename) → it creates a database which will be named sitename
  7. Copy all the files to the new site folder (DevKinsta/public/sitename) from temp folder (DevKinsta/public/sitename_temp)
  8. Drop all the tables from the new database and import the sql dump on Database Manager / Adminer.

Please let me know if you have any questions on this process!

As this issue has now been resolved, I’ll be closing this thread now. If anyone is still experiencing issues, please create a new thread here. Apologies again for the issues!