Q: DevKinsta Version A: 1.0.1 Q: OS Version A: Windows 10 Pro 20H2 Q: Docker Desktop Version A: 3.1.0 Q: Detailed Description of the Problem A: After site creation I saw that some default themes and plugins needs to be updated (new versions available). When I click the Update button I’m greeted with this popup: [image] I don’t know what should I enter there to be able to update that. I guess permissions should be tweaked or constant added to the wp-config.php file during the WP installation process.

With the release of DevKinsta 2.0, this issue should now be solved. You can download DevKinsta 2.0+ here. Let us know if you continue to see this issue!

Hi all :wave: While we haven’t been able to duplicate this at the moment so far we feel this may be permission related, if anyone continues to see that prompt beyond the wp-config.php edit (perhaps @nametags4u ) may we please have you try running the following command? docker exec devkinsta_fpm chown -R www-data:www-data /www/kinsta/public/ If the issue persists beyond that may we have the output of the following: On DevKinsta (Docker): docker exec devkinsta_fpm ls -al /www/kinsta/public/ docker exec devkinsta_fpm ls -al /www/kinsta/public/SITE_NAME/ On Windows (Command Prompt): icacls C:\Users\USER\DevKinsta\public icacls C:\Users\USER\DevKinsta\SITE_NAME Thank you! Hopefully this helps pinpoint what might being on there for anyone still having difficulties!

Thanks Melissa, I’m getting ready to try your suggestions… In the meantime, it didn’t dawn on me before, but I get Security Warnings every time I launch a site from DevKinsta. I always accept the risk. That may be why I can’t run updates. This is the specific warning I get. Note that I do not get this warning when using Desktop Server, Laragon, or Local by Flywheel. Warning: Potential Security Risk Ahead Firefox detected a potential security threat and did not continue to blanksite-1.local. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details. Learn more… Frank

You’re welcome! I don’t believe that would cause it, as that should only relate to how your browser is validating the SSL with the local domain :thinking: Are you able to share what version of Firefox you’re using? Is the same warning triggered on other browsers? I’ll check with our team about this as well as I haven’t been able to find much on this myself, I’ll keep you updated!

Thanks again, Melissa. I deleted the local site and downloaded a fresh copy via DevKinsta. There are a couple dynamics in play. We have a new IT provider that locked me down so tight I couldn’t research military or law enforcement. That’s 90% of our business. So they opened up the firewall, I downloaded a fresh copy of the website, and ran the docker exec devkinsta_fpm chown -R www-data:www-data /www/kinsta/public/ code you sent. One or all of those combined seem to have fixed the problem. Now all Kinsta has to do is make the thing lightning fast. I’m using SSDs, but it’s still slower than working online. This will be a great time saver once it’s optimized. Frank

Hi @melissa I am new to Devkinsta & Docker, can you please explain where & how to execute this docker command? I tried it in devkinsta_fpm CLI, but ended up like this. Can you please help me on this? [image] Note: On Windows side the permission is all ok. I have pasted the response below. C:\WINDOWS\system32>icacls C:\Users\saravanakumar.s\DevKinsta\public C:\Users\saravanakumar.s\DevKinsta\public Everyone:(OI)(CI)(F) Everyone:(I)(OI)(CI)(F) NT AUTHORITY\SYSTEM:(I)(OI)(CI)(F) BUILTIN\Administrators:(I)(OI)(CI)(F) ITP\Saravanakumar.S:(I)(OI)(CI)(F) Successfully processed 1 files; Failed processing 0 files

Hi @Saravana_Kumar ! Welcome to DevKinsta :slight_smile: . Do you have Docker installed? The docker commands are run inside your shell/Terminal of choice.

Thanks @michael Yes, docker installed in my machine. I have used the Windows Command Prompt, and execute those ownership changes command. Its working now.

[Screen Shot 2021-04-25 at 05.57.12] Is what i found this morning as I attempted to update plugins. I’m running MacOs 11.23, DevKinsta 1.1.5 (1559), Desktop Docker 3.3.0 (62916). This is the first time " Connection Information To perform the requested action, WordPress needs to access your web server. Please enter your FTP credentials to proceed. If you do not remember your credentials, you should contact your web host." has shown up. Please advise… P.S. I’m a non-programer so please be explicit with any coding request. Thanks.

Hi @kadso . I’m sorry to hear you’re having trouble! I’ve merged your topic into another thread as it’s related to the same bug/issue others are experiencing. There are a few solutions posted above. The easiest being adding the following into your wp-config.php file define(‘FS_METHOD’,‘direct’); Try that first and let us know if it works.

I have tried adding this but to no luck. I am having the same issue, it’s not afresh install but a pretty raw install. It’s our starter theme. Copied the site on Kinsta host, downloaded on dev kinsta. Then I got that same FTP request for credentials to do any updates at all. Then when I tried to upload an image it wouldn’t let me do that either. Gave the following error message: square.jpg The uploaded file could not be moved to wp-content/uploads/2021/05. Additionally when I tried the define('FS… I got a bunch of errors in my log. 2021/05/08 05:32:26 [error] 26#26: *584 FastCGI sent in stderr: “PHP message: PHP Warning: Use of undefined constant ‘FS_METHOD’ - assumed ‘‘FS_METHOD’’ (this will throw an Error in a future version of PHP) in /www/kinsta/public/websiteurl/wp-config.php on line 67PHP message: PHP Warning: Use of undefined constant ‘direct’ - assumed ‘‘direct’’ (this will throw an Error in a future version of PHP) in /www/kinsta/public/websiteurl/wp-config.php on line 67” while reading response header from upstream, client: 1.1.1.1, server: websiteurl.local, request: “POST /wp-admin/admin-ajax.php HTTP/2.0”, upstream: “fastcgi://1.1.0.1:9002”, host: “websiteurl.local”, referrer: “https://websiteurl.local/wp-admin/customize.php?return=%2Fwp-admin%2Fupdate-core.php” EDIT: All of my websites are doing this. Nothing will let me upload or update plugins. It’s like my whole wp-content folder is just editable. You can’t even delete plugins. [Screenshot 5-8-2021 1-54-21 AM] EDIT: 30m later - [image] melissa: docker exec devkinsta_fpm chown -R www-data:www-data /www/kinsta/public/ This fixed it. I ran this, it took a bit to execute. Though when it did I was able to update, upload, and good to go. Opened up command console, copy, paste, good to go

Windows 10: updating themes/plugins requires FTP creds

DevKinsta Bug Reports

Topic		Replies	Views
DevKinsta sites request FTP credentials when uploading plugins/themes Application Support	2	1283	October 29, 2021
Windows 10 Pro upload theme requires FTP Credentials Application Support	5	1373	October 29, 2021
Unable to create directory wp-content/uploads/. Is its parent directory writable by the server? Permission Issues Bug Reports	31	7267	January 4, 2022
Issue requires FTP creds Bug Reports	4	1028	March 8, 2023
"WordPress needs to access your web server" Application Support	0	1516	April 25, 2021

Windows 10: updating themes/plugins requires FTP creds

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