Cannot import site backups

Q: Date/Time this occurred (Provide your time zone also)
A:
1:50am EST
Q: DevKinsta Version
A:
2.13.4
Q: OS Version
A:
ubuntu 22
Q: Docker Desktop Version
A:
27.2.1
Q: Were any error codes or messages observed? If so, what were they?
A:
cp: cannot create regular file ‘/home/p/DevKinsta/public/ccslocal/1eaad8e4-ec98-481e-b372-1dbfacf0dd10.png’: Permission denied
repeated.

Q: Detailed Description of the Problem
A:
import of site backup fails at “import backup file” stage

Screenshot from 2024-09-12 01-57-38

Hello there :wave:

Can you please send us the entire main.log file? Do you have other sites on DevKinsta and is the problem there too?

Kind regards