Fresh install : Windows : Sync issue

DevKinsta Application Support
1

I’m trying a fresh install of DevKinsta on Windows 10 (Version 22H2).

Install is fine, but pulling changes from my site results in “something bad happended”

This is the log…

[2025-03-28 22:43:42.568] [info] [isWslMode] check if docker runs on wsl mode
[2025-03-28 22:43:42.569] [info] [getDockerInfo] get Docker info
[2025-03-28 22:43:42.569] [info] [isWslMode] check if docker runs on wsl mode
[2025-03-28 22:43:42.570] [info] [getDockerInfo] get Docker info
[2025-03-28 22:43:42.609] [info] [ProgressIndicator] { isFailed: false, isOpen: true }
[2025-03-28 22:43:42.697] [warn] [terminalExec] Error: docker: Error response from daemon: Conflict. The container name “/devkinsta_pull_0a26c04733f34a09ad8542167a705702” is already in use by container “072202c38690183090843e6aa3f6a702495d07628ab9e6d1bccb0769d4cfac2f”. You have to remove (or rename) that container to be able to reuse that name.

Run ‘docker run --help’ for more information

[2025-03-28 22:43:42.702] [info] [terminalExec] Child process exited with code 125
[2025-03-28 22:43:42.702] [error] [downloadSite] Error while downloading files Error: Encountered an error in child process 16340: 125. docker: Error response from daemon: Conflict. The container name “/devkinsta_pull_0a26c04733f34a09ad8542167a705702” is already in use by container “072202c38690183090843e6aa3f6a702495d07628ab9e6d1bccb0769d4cfac2f”. You have to remove (or rename) that container to be able to reuse that name.

Run ‘docker run --help’ for more information

at handleChildProcessClosure (C:\Users\Q\AppData\Local\Programs\DevKinsta\resources\app.asar\main.prod.js:2:617689)
at ChildProcess.<anonymous> (C:\Users\Q\AppData\Local\Programs\DevKinsta\resources\app.asar\main.prod.js:2:616646)
at ChildProcess.emit (node:events:513:28)
at ChildProcess.emit (node:domain:489:12)
at maybeClose (node:internal/child_process:1091:16)
at Socket.<anonymous> (node:internal/child_process:449:11)
at Socket.emit (node:events:513:28)
at Socket.emit (node:domain:489:12)
at Pipe.<anonymous> (node:net:322:12)

[2025-03-28 22:43:42.703] [error] [ipcMainStep] Error in operation SITE_PULL, step rsync: Error: Encountered an error in child process 16340: 125. docker: Error response from daemon: Conflict. The container name “/devkinsta_pull_0a26c04733f34a09ad8542167a705702” is already in use by container “072202c38690183090843e6aa3f6a702495d07628ab9e6d1bccb0769d4cfac2f”. You have to remove (or rename) that container to be able to reuse that name.

Run ‘docker run --help’ for more information

at handleChildProcessClosure (C:\Users\Q\AppData\Local\Programs\DevKinsta\resources\app.asar\main.prod.js:2:617689)
at ChildProcess.<anonymous> (C:\Users\Q\AppData\Local\Programs\DevKinsta\resources\app.asar\main.prod.js:2:616646)
at ChildProcess.emit (node:events:513:28)
at ChildProcess.emit (node:domain:489:12)
at maybeClose (node:internal/child_process:1091:16)
at Socket.<anonymous> (node:internal/child_process:449:11)
at Socket.emit (node:events:513:28)
at Socket.emit (node:domain:489:12)
at Pipe.<anonymous> (node:net:322:12)

[2025-03-28 22:43:42.734] [info] [ProgressIndicator] { isFailed: true, isOpen: true }
[2025-03-28 22:44:47.977] [info] [useMailhog] Mail socket closed.

Any idea on how to resolve this?

2

Hi @jeff_porter! Thanks for reaching out to us again on the forums.

After reviewing this error further it appears that there is a conflict occurring where the container name attempting to be used is already in use by another container. I would like to check if there might be a container left over that is indeed sharing this name.

Would it be possible to please open a command prompt within windows and run the following command?

docker ps --all

This should output all of the containers currently present within Docker.

If you could share the output of this command with us that will help us in our investigation.

We look forward to hearing from you!