Install fails on Windows 10 WSL2 with DK0083

DevKinsta Community Guides
1

Hi,

we’re trying to install DevKinsta on Windows 10 with enabled WSL2. Docker works perfectly on this setup. The installer fails with DK0083. We tried other proposed solutions we found here (except disabling WSL2, which is unacceptable).

image

Any recommendations?

[2024-08-07 11:22:20.761] [info]  [dockerClient/start] Start Docker. isWindows: true
[2024-08-07 11:22:20.762] [info]  [dockerClient/isReady] Check if Docker client is ready
[2024-08-07 11:22:20.776] [info]  [setWslVolumePath] set wsl path
[2024-08-07 11:22:20.776] [info]  [isWslMode] check if docker runs on wsl mode
[2024-08-07 11:22:20.777] [info]  [getDockerInfo] get Docker info
[2024-08-07 11:22:21.346] [error] Error - DK0083: DOCKER_WSL_VOLUME_PATH: Volume path not supported.
    at docker_getProjectPathWslFromSystem (file:///C:/Program%20Files/DevKinsta/resources/app.asar/dist/renderer.prod.js:2:3339745)
    at file:///C:/Program%20Files/DevKinsta/resources/app.asar/dist/renderer.prod.js:2:3340283
    at tryCatch (file:///C:/Program%20Files/DevKinsta/resources/app.asar/dist/renderer.prod.js:8:2033184)
    at Generator.<anonymous> (file:///C:/Program%20Files/DevKinsta/resources/app.asar/dist/renderer.prod.js:8:2034833)
    at Generator.next (file:///C:/Program%20Files/DevKinsta/resources/app.asar/dist/renderer.prod.js:8:2033733)
    at asyncGeneratorStep (file:///C:/Program%20Files/DevKinsta/resources/app.asar/dist/renderer.prod.js:8:2024429)
    at _next (file:///C:/Program%20Files/DevKinsta/resources/app.asar/dist/renderer.prod.js:8:2024728)
    at file:///C:/Program%20Files/DevKinsta/resources/app.asar/dist/renderer.prod.js:8:2024878
    at new Promise (<anonymous>)
    at Object.<anonymous> (file:///C:/Program%20Files/DevKinsta/resources/app.asar/dist/renderer.prod.js:8:2024640)
[2024-08-07 11:22:21.349] [error] Error - DK0083: DOCKER_WSL_VOLUME_PATH: Volume path not supported.
    at docker_getProjectPathWslFromSystem (file:///C:/Program%20Files/DevKinsta/resources/app.asar/dist/renderer.prod.js:2:3339745)
    at file:///C:/Program%20Files/DevKinsta/resources/app.asar/dist/renderer.prod.js:2:3340283
    at tryCatch (file:///C:/Program%20Files/DevKinsta/resources/app.asar/dist/renderer.prod.js:8:2033184)
    at Generator.<anonymous> (file:///C:/Program%20Files/DevKinsta/resources/app.asar/dist/renderer.prod.js:8:2034833)
    at Generator.next (file:///C:/Program%20Files/DevKinsta/resources/app.asar/dist/renderer.prod.js:8:2033733)
    at asyncGeneratorStep (file:///C:/Program%20Files/DevKinsta/resources/app.asar/dist/renderer.prod.js:8:2024429)
    at _next (file:///C:/Program%20Files/DevKinsta/resources/app.asar/dist/renderer.prod.js:8:2024728)
    at file:///C:/Program%20Files/DevKinsta/resources/app.asar/dist/renderer.prod.js:8:2024878
    at new Promise (<anonymous>)
2

Hi @Elzbieta_Czesak ! :wave: Welcome to the Kinsta community.

Unfortunately, if you’re not able to attempt to use Hyper-V instead of WSL, and if no other workarounds have worked, this may not be able to operate on your system.

There’s a potential issue when using docker-desktop-data with versions of Docker Desktop from 4.30.0 onwards; however we have not yet been able to determine a full resolution at this time. I’ve reported the error logs you’ve provided to my team, which may help.

Are you able to ensure that WSL is fully up-to-date by running this command in PowerShell?

wsl --update

3

Hi @Elzbieta_Czesak, try to install Docker 4.29.0

This version of Docker will include docker-desktop-data folder.
Maybe it will fix the problem.