We detected an issue with our services at approximately 8 PM UTC, causing sites across our platform, as well as features within MyKinsta, to stop working.
Upon further investigation, we discovered an outage on Cloudflare’s KV service, which Kinsta uses to handle traffic routing. This outage caused downtime on Kinsta’s platform for approximately thirty minutes before Cloudflare ultimately resolved it.
A status page was posted by Cloudflare at 8:03 PM UTC involving the incident and is available here: Cloudflare Status - Cloudflare Pages, Workers KV and Cloudflare Access Availability Issues
We continued to monitor the situation until it was resolved, at which point we started seeing sites and services begin working on our platform again.
Cloudflare then marked the incident as resolved at 8:35 PM UTC.
Due to the nature of the outage, our support team was overwhelmed with conversations and emails and you may have seen a delay in us getting back to you.
We apologize for any inconvenience or disruption this may have caused you or your business. We are already speaking with Cloudflare’s management about the incident and the steps to take to ensure this does not happen again.