Hi, my client needs to renew their SSL certificate and they use Siteground and the CNAME value they need to update doesn’t allow underscores, and the value from Kinsta starts with an underscore. Is there anything I can tell the client to do? How can they renew this?
Hi @Denise_Odone ! 
Welcome to the Kinsta Community!
If you can reach out to us via chat inside MyKinsta, or email us from a user email that has access to the site at support@kinsta.com, we may be able to help resolve this, but it would require specific knowledge of the site in question, which we can’t discuss on an open forum.
If you do have any other questions of course, please let us know.
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