Thank you for your reply Darryl!
Looks like that symlink method didn’t help either 
, though technically the path/file is accessible/actually there on your local machine.
Really strange indeed as the error kept showing that error message:
[terminalExec] Error: rsync: [client] failed to open exclude file /tmp/rsync/rsync_exclude_create_import_e60ee80476cd48b783ddd7411e47d513.tmp: No such file or directory (2)
rsync error: error in file IO (code 11) at exclude.c(1188) [client=3.2.3]
I’m out of idea at the moment, and have just updated asked our internal devs to double check and/or suggest any other idea. Will update you again once we have more information from them.
Cheers,
Agus