Hi Richard,
Thank you for your response, and I’m sorry to hear that you’re experiencing these difficulties.
Let’s go through each issue step by step until we resolve this. To start, I’d like to confirm that you were able to successfully update the root password, right?
If yes, then we can proceed with part 2. If not, please refer to this post for detailed instructions
Next step, please try copying and pasting the command into a text editor first, then paste it again into the terminal to make sure there are no extra spaces or special characters.
GRANT ALL PRIVILEGES ON *.* TO 'root'@'%' IDENTIFIED BY 'your new password here' WITH GRANT OPTION;
If it runs successfully, you should see an output similar to this screenshot below.
Part 3: The Library folder is hidden by default, which is why it doesn’t appear in Finder. To access it, use the following path: ~/Library/Application Support/DevKinsta
Use Finder’s “Go to Folder” using the steps below:
- Open Finder
- Click Go in the top menu
- Select Go to Folder…
- Paste this path:
~/Library/Application Support/DevKinsta
- Click Go
If the folder exists, Finder will open it directly. This is what it should look like.
In terminal, you can also use this command to access the folder:
cd ~/Library/Application\ Support/DevKinsta
Next step, please edit the config.json file and look for the “services” line and update the password with your new password. Should look like this.
Once you’re done, save the file and then restart DevKinsta. Please try importing your site again.
I hope this helps, and feel free to let us know if you need any further assistance.