Unable to delete DevKinsta sites

Hi,

I tried to delete sites from Devkinsta but it is not deleting.

Hello @Yagnik_Gosai :wave: Welcome to Kinsta Community!

In order to get a better grasp of the situation, can you please provide us with DevKinsta main.log?

Here’s how to obtain it.

Kind regards
Vladimir M

[2024-04-12 18:56:32.410] [error] [clearSiteMailbox]: Error: Error: connect ECONNREFUSED 127.0.0.1:15400
[2024-04-12 18:56:32.410] [error] [ipcMainStep] Error in operation DELETE_SITE, step removeContent: Error: [clearSiteMailbox]: Error: Error: connect ECONNREFUSED 127.0.0.1:15400
at /Applications/DevKinsta.app/Contents/Resources/app.asar/main.prod.js:2:791909
at tryCatch (/Applications/DevKinsta.app/Contents/Resources/app.asar/main.prod.js:8:1829201)
at Generator. (/Applications/DevKinsta.app/Contents/Resources/app.asar/main.prod.js:8:1830850)
at Generator.throw (/Applications/DevKinsta.app/Contents/Resources/app.asar/main.prod.js:8:1829750)
at asyncGeneratorStep (/Applications/DevKinsta.app/Contents/Resources/app.asar/main.prod.js:8:1821046)
at _throw (/Applications/DevKinsta.app/Contents/Resources/app.asar/main.prod.js:8:1821431)
at processTicksAndRejections (node:internal/process/task_queues:95:5)
[2024-04-12 18:56:32.420] [info] [ProgressIndicator] { isFailed: false, isOpen: true }
[2024-04-12 18:56:32.435] [info] [ProgressIndicator] { isFailed: true, isOpen: true }
[2024-04-12 18:56:33.272] [info] [ProgressIndicator] { isFailed: true, isOpen: false }
[2024-04-12 18:56:33.277] [info] [ProgressIndicator] { isFailed: true, isOpen: true }
[2024-04-12 18:56:33.980] [info] [ProgressIndicator] { isFailed: true, isOpen: false }
[2024-04-12 18:56:33.987] [info] [ProgressIndicator] { isFailed: true, isOpen: true }
[2024-04-12 18:56:34.150] [info] [ProgressIndicator] { isFailed: true, isOpen: false }
[2024-04-12 18:56:34.156] [info] [ProgressIndicator] { isFailed: true, isOpen: true }
[2024-04-12 18:56:35.208] [info] [useMailhog] Mail socket closed.
[2024-04-12 18:56:36.189] [info] [getSiteMailbox] Update site mailbox with API query: search?kind=containing&query=ashish.local
[2024-04-12 18:56:36.191] [error] [getSiteMailbox]: Error: Error: connect ECONNREFUSED 127.0.0.1:15400
[2024-04-12 18:56:36.195] [info] [useMailhog] Mail socket closed.
[2024-04-12 18:56:40.226] [info] [useMailhog] Mail socket closed.

Hi @Yagnik_Gosai!

Thank you for your reply! Based on the error information you provided it appears DevKinsta is having difficulty connecting to one or multiple DevKinsta related Docker containers. This may indicate that one or multiple of the containers are not running for some reason.

To confirm the Docker conatiners are running, please try fully quitting DevKinsta and relaunching it. To do this, you may open DevKinsta and then select the “DevKinsta” button from the top application bar. In the drop down menu that appears please select the “Quit” option. After this you will notice the DevKinsta logo is still present in the status bar towards the top right of the screen. To fully quit DevKinsta please right click this icon and choose to “Quit DevKinsta” and then click the “Close and Shut down” option in the popup that appears.

After DevKinsta has been fully shut down, please restart DevKinsta. This should restart the Docker containers.

Once DevKinsta has started please do try to delete the site again to see if this has resolved the issue.

If you do continue to have any difficulty or have any questions please don’t hesitate to reply. We are always happy to help!

Best regards