Why do you suspend accounts on weekends?

although you probably know that the billing department is never available on weekends to resolve problems.

Hi @Pascal_Mathieu,

Thank you for reaching out to us on the forums today. I am sorry to hear that your account may have been suspended this weekend due to a billing related issue. I understand a situation like this can be frustrating especially over the weekend. Please reach out to our Support team via live chat in MyKinsta or email us at support@kinsta.com. We would be happy to help take a look and see what we can do to resolve the issue as soon as possible.

Best regards