Q: Date/Time this occurred (Provide your time zone also) A: now Q: DevKinsta Version A:2.13.6 Q: OS Version A:Win 11 Q: Docker Desktop Version A:4.38.0 Q: Were any error codes or messages observed? If so, what were they? A:No Q: Detailed Description of the Problem A: [terminalExec] Error…

Hi @snow Thank you for reaching out and welcome to the community! Could you please send us the full DevKinsta’s main.log file via private message so we can take a closer look? You can get the main.log file by clicking on the “Reveal log file in File Manager” under the Help and Support page in DevK…

Thanks for your response. I encountered an error during the download process and retried multiple times without success. I’ve already shared the complete log file with you please let me know if you need any additional information.

Hi @snow , I have reviewed the main log file you sent over to our team. I do see that the issue is specifically occurring with the rsync process. This process is what actually transfers the files of the site from Kinsta to your local DevKinsta environment. I do see it appears that the rsync process…

Hi @Andrew , I’m using a wired (Ethernet) connection, while a colleague on a wireless network doesn’t have this issue. On my end, downloads sometimes reach 300+ MB, occasionally around 500 MB, but it’s very difficult to download larger files successfully. Take care!

Hello @snow :waving_hand: I would just like to clarify whether you and the colleague who’s testing are downloading the same site to DevKinsta. Kind regards!

Hello @VladimirM We’re using the same site and same network, so I’m not sure why the behavior differs. I tested again yesterday and the download worked successfully this time. Just wanted to check—were there any changes or adjustments made on your end over the weekend? Kind regards!

Perhaps it’s due to the specific Machines you’re using. [image] Nothing short of unsable on Windows Bug Reports Hi @etienne_clerc I am sorry to hear that you continue to face issues, specifically when performing Push/Pull actions through DevKinsta. I tested m…

Hi @Adrian_L I have a couple of follow-up questions: Is there any plan to support resumable downloads (breakpoint resume)? That would be very helpful in cases where the download is interrupted. When I cancel the pull process, why does it remove all site content locally?

1. Is there any plan to support resumable downloads (breakpoint resume)? That would be very helpful in cases where the download is interrupted. Currently, there are no plans for this specific feature, but I will submit your feedback as a feature request to our developers. Thank you for your input. …

Error: Something bad happened - when trying to pull site to myKinsta

DevKinsta Bug Reports

Adrian_L (Adrian Lorica) February 4, 2026, 2:28am 11

Perhaps it’s due to the specific Machines you’re using.

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Error: Something bad happened - when trying to pull site to myKinsta

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