Q: Date/Time this occurred (Provide your time zone also) A:
03/01/2025 Jerusalem timezone Q: DevKinsta Version A:
2.13.4 Q: OS Version A:
Windows 11
Microsoft Windows [Version 10.0.22631.4602]
Q: Docker Desktop Version A:
Docker Desktop 4.37.1 (178610) Q: Were any error codes or messages observed? If so, what were they? A:
Q: Detailed Description of the Problem A:
Something bad happened
Logs:
[containerExec] Command ‘cd /www/kinsta/public/deals365 && wp --allow-root --skip-themes --skip-plugins core version’ on devkinsta_fpm finished with exit code 1
[2025-01-03 14:29:48.264] [info] [checkWpVersion] site’s current version [31;1mError:[0m This does not seem to be a WordPress installation.Pass --path=path/to/wordpress or run wp core download.
[2025-01-03 14:29:48.267] [info] [checkWpVersion] site’s stored version 6.7.1
[2025-01-03 14:29:48.271] [info] [checkWpVersion] containerExec response test false
[2025-01-03 14:29:48.342] [info] [createCertficiate] Certificate created.
[2025-01-03 14:29:48.354] [error] [createCertficiate] Creating certificates failed. UNKNOWN: unknown error, open ‘\wsl.localhost\docker-desktop-data\data\docker\volumes\DevKinsta\ssl\deals365.local.crt’
[2025-01-03 14:29:48.357] [error] [ipcMainStep] Error in operation SITE_CREATION, step webserver: Error: UNKNOWN: unknown error, open ‘\wsl.localhost\docker-desktop-data\data\docker\volumes\DevKinsta\ssl\deals365.local.crt’
[2025-01-03 14:29:48.392] [info] [ProgressIndicator] { isFailed: true, isOpen: false }
[2025-01-03 14:29:48.406] [info] [ProgressIndicator] { isFailed: true, isOpen: true }
I’m sorry to see that you are experiencing this difficulty when creating a new WordPress site in DevKinsta. I understand the importance of resolving this issue so you can create your site as soon as possible!
After reviewing the error log details you shared it appears that DevKinsta is having difficulty with opening a file under the \wsl.localhost\docker-desktop-data path. There is a possibility this might be related to security software running on your system. I would recommend temporarily disabling any security software and then try relaunching both Docker and then DevKinsta to see if that makes a difference. After the site has been created you can then reactivate your security software.
Please let us know if this helps you with resolving the issue so you can create a new site installation.
If you were able to create a site before, can you tell me if you’ve made any recent changes? We’ve seen that some users have resolved similar issues by downgrading docker to 4.29 (if that’s not available on Docker site, you can try 4.30).
I encountered a similar issue - the certificate creation failed because the docker-desktop-data path seems to have been discontinued since Docker Desktop 4.30.
My Docker Desktop version is 4.38.0 and my DevKinsta version is 2.13.4.
What seems to have helped my case was to edit the DevKinsta config file at %APPDATA%/DevKinsta/config.json. Just press Win+R and enter %APPDATA%/DevKinsta to open Explorer in the correct folder.
Firstly, quit Docker Desktop and DevKinsta.
Make a backup of the config file, and then edit the file: change "windowsPath" under "projectPathWsl" from "\\\\wsl.localhost\\docker-desktop-data\\version-pack-data\\community\\docker\\volumes\\DevKinsta\\" to \\\\wsl.localhost\\docker-desktop\\mnt\\docker-desktop-disk\\data\\docker\\volumes\\DevKinsta\\
Run DevKinsta again–it should start Docker Desktop automatically. I was then able to create a WordPress site with HTTPS enabled.
Really appreciate you sharing this! Your detailed steps will definitely help others running into the same issue. Thanks for taking the time to contribute—this kind of help makes a big difference! Thanks again!
Thanks again!