Update to DevKinsta 2.13.6 stopped working

Q: Date/Time this occurred (Provide your time zone also)
A: 11/7/25 12:30pm CT

Q: DevKinsta Version
**A:**2.13.6

Q: OS Version
A: Sequoia 15.7.1 (24G231)

Q: Docker Desktop Version
A: 4.50.0

Q: Were any error codes or messages observed? If so, what were they?
A:None. Site cannot be reached

Q: Detailed Description of the Problem
A:This site can’t be reached

The connection was reset.

Try:

ERR_CONNECTION_RESET

I just confirmed, if I pull a NEW site, in a completely new folder it will load. But none of my existing sites work anymore. There has to be a fix for this!

We have a bunch of sites.

Hi @Jacob_Mompean

Thank you for reaching out and for sharing the details.

Could you please check Docker and make sure the following containers are running?

After verifying, please quit both Docker Desktop and DevKinsta, then restart them. Once everything is back up, try accessing your site again to see if the issue is resolved.

If the problem persists, please send us the main.log file so we can investigate further. You can locate it by clicking “Reveal log file in File Manager” in DevKinsta.

For reference, you may also review our guide here: Troubleshooting - Logs and Debugging - Kinsta® Docs.

Looking forward to your response.

Same issue. And lost all files. No fix yet. Any way to download older version.

Hi @Seyed as I mentioned on the other post, this has been reported to our Development team and we are waiting for an update.

In addition, can you please share the following details?
DevKinsta Version:
OS Version:
Docker Desktop Version:

Please also send us the DevKinsta’s main.log file. You can get the main.log file by clicking on the “Reveal log file in File Manager” under the Help and Support page in DevKinsta.

Hello @Seyed :waving_hand:

I replied to you in the other thread with a final set of steps.

I’m also pasting this complete set of steps for resolving the issue:

I went through all of these steps, and it did not work for me. I cannot pull at all. It’s giving DK0066 error at the import database dump phase.

docker_mariaDB.log (3.9 KB)

debug.log (308.2 KB)
my log files. I tried even reinstalling and it won’t pull anything down. DK0066 error

I also tried the workaround from other threads, about deleting the first line of backup.sql, which also did not work for me.

Hi @Jacob_Mompean,

I just updated my DevKinsta instance on MAC Sequoia to version 2.13.6 as well, and I haven’t encountered any issues while trying to pull sites from Kinsta.

Could you please confirm if you can still create new sites within the app? Is the DK0066 error only occurring when you try to pull a site from Kinsta?

Additionally, could you please send me the domain/site you’re attempting to pull from Kinsta, along with the main.log file from your DevKinsta instance, via private message? This will help us investigate the DK0066 error more closely.

You can find the main.log file in this directory:
/Users/yourusername/Library/logs/Devkinsta

We look forward to hearing back from you.

Yeah I can’t pull anything now. We have a lot of sites. I only got one working yesterday, by trashing the public folder. However, if I pull any others it gets stuck at Creating MySQL database ‘something bad happened’ error.

it’s saying db exists.. I wish DevKinsta could detect the sites instead of making me create new ones. If I put them back it throws a different error.

(main.log redacted)

Ok I was able to go into adminer and manually drop the dbs.

The duplicate database probably was due to failed previous imports. Similar case here:

Are you able to pull a site now from Kinsta?

Upon reviewing the main logs, these are the two entries that seem to stand out.

[2025-11-11 15:28:58.870] [error] Error - DK0056: PORT_SELECTOR_UPDATE_SITE_URLS_ERROR: url

[2025-11-11 15:33:49.441] [error] [ipcMainStep] Error in operation SITE_CREATION, step database: Error: Error (1): VERROR 1007 (HY000) at line 1: Can't create database '*redacted*'; database exists