Q: Date/Time this occurred (Provide your time zone also)
A: 7/5/22
Q: DevKinsta Version
A: 2.6.0.4180
Q: OS Version
A: macOS 10.15.7
Q: Docker Desktop Version
A: 10.10.10
Q: Were any error codes or messages observed? If so, what were they?
A: Yes; many. More info below.
Q: Detailed Description of the Problem
A:
I’ve had DevKinsta installed and working fine for many months. I use it infrequently.
Today, I added a new file to the directory structure for my website. I tried to push the changes to Staging and encountered an error. I believe it may have been related to our hosts file?
Every time I retried, it would fail. So, I tried Pulling the site from Staging instead to (reset) the site. This failed as well.
I finally got DevKinsta fully uninstalled by following these instructions for macOS.
After uninstalling all files, Docker containers, etc. and reinstalling, I still can’t Pull the site from Staging.
The relevant error that I continue getting in main.log
is:
[2022-07-05 14:26:21.819] [error] [downloadSite] Error while downloading files Error: Encountered an error in child process 25636: 1. cp: can't stat '/tmp/.ssh': No such file or directory
I can send my entire main.log
file if it would help but would prefer to do so via a secure channel.
I don’t care if I need to uninstall DevKinsta or need to take extra manual steps - I just need to be able to Pull our site from Staging, add a single file, and Push it back.
In the meantime, I can probably get by with SSH, but would greatly appreciate having DevKinsta working again.
Thanks!