Got stuck on 1st step creating new site

DevKinsta Application Support
1

Hi,

I get stuck on creating new site. It seems Nginx cinfiguration is not working.

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Here is the log. Seems my docker cannot creat docker-desktop-data folder

Does this happen to anyone? Thanks!

[2025-09-24 04:14:13.653] [info] [getDevKinstaPath] get DevKinsta path
[2025-09-24 04:14:13.653] [info] [isWslMode] check if docker runs on wsl mode
[2025-09-24 04:14:13.654] [info] [getDockerInfo] get Docker info
[2025-09-24 04:14:13.712] [info] [createCertficiate] Certificate created.
[2025-09-24 04:14:13.959] [error] [createCertficiate] Creating certificates failed. UNKNOWN: unknown error, open ‘\wsl.localhost\docker-desktop-data\data\docker\volumes\DevKinsta\ssl\wqwdsfsadf.local.crt’
[2025-09-24 04:14:13.960] [error] [ipcMainStep] Error in operation SITE_CREATION, step webserver: Error: UNKNOWN: unknown error, open ‘\wsl.localhost\docker-desktop-data\data\docker\volumes\DevKinsta\ssl\wqwdsfsadf.local.crt’
[2025-09-24 04:14:15.904] [info] [initSiteFolder] initializing site folder wqwdsfsadf
[2025-09-24 04:14:15.904] [info] [dockerUtil/getContainer] Get ‘devkinsta_fpm’ Docker container
[2025-09-24 04:14:15.947] [info] [containerExec] Command ‘test -d /www/kinsta/public/wqwdsfsadf && echo $?’ on devkinsta_fpm finished with exit code 0
[2025-09-24 04:14:15.948] [info] [dockerUtil/getContainer] Get ‘devkinsta_fpm’ Docker container
[2025-09-24 04:14:15.948] [warn] [initSiteFolder] sitePath exists. Removing folder
[2025-09-24 04:14:16.012] [info] [containerExec] Command ‘rm -Rf /www/kinsta/public/wqwdsfsadf’ on devkinsta_fpm finished with exit code 0
[2025-09-24 04:14:16.042] [info] [containerExec] Command ‘mkdir /www/kinsta/public/wqwdsfsadf’ on devkinsta_fpm finished with exit code 0
[2025-09-24 04:14:16.043] [info] [createCertficiate] Creating SSL certificates for wqwdsfsadf.local
[2025-09-24 04:14:16.043] [info] [getDevKinstaPath] get DevKinsta path
[2025-09-24 04:14:16.044] [info] [isWslMode] check if docker runs on wsl mode
[2025-09-24 04:14:16.044] [info] [getDockerInfo] get Docker info
[2025-09-24 04:14:16.163] [info] [createCertficiate] Certificate created.
[2025-09-24 04:14:16.172] [error] [createCertficiate] Creating certificates failed. UNKNOWN: unknown error, open ‘\wsl.localhost\docker-desktop-data\data\docker\volumes\DevKinsta\ssl\wqwdsfsadf.local.crt’
[2025-09-24 04:14:16.172] [error] [ipcMainStep] Error in operation SITE_CREATION, step webserver: Error: UNKNOWN: unknown error, open ‘\wsl.localhost\docker-desktop-data\data\docker\volumes\DevKinsta\ssl\wqwdsfsadf.local.crt’

2

Well, after a whole night I finally found what is the problem. Check here Does not exist docker-desktop-data · Issue #14264 · docker/for-win · GitHub

If you fresh new install DevKinsta and Docker desktop, you will 100% meet this issue. The new verion Docker Desktop (after 4.30.0) does not generate docker-desktop-data folder. Which means DevKinsta cannot configue Nginx and download data into Docker. Totally not work anymore.

You must downgrade Docker Desktop to version 4.29.0. Then it works!

3

This is a big issue if DevKinsta doesnot make modification to fit new version of Docker. it will drive away every new user.

4

Hello @mbird1981 :waving_hand: I want to thank you for bringing this up.

The above is correct, we noticed some issues with recent Docker versions when used with DevKinsta. DevKinsta was in maintenance/security updates mode for some time but our developers have recently started working on it again.

While I don’t have an exact ETA, I can assure you we’ve collected feedback from users globally and will be working on resolving this and other issues in the future.

Kind regards :slight_smile: