I’m encountering an issue while trying to create a WordPress site in DevKinsta. Here’s the problem:
During site creation, a popup displays the message “An error occurred,” and I briefly see “Configuring Nginx” before the process fails.
The error log shows: This does not seem to be a WordPress installation. Pass --path='path/to/wordpress' or run wp core download.
Steps I’ve tried:
Reinstalled DevKinsta, but the issue persists.
Attempted to create a new site again, but the same error occurs.
Checked Docker and logs, but I couldn’t identify the cause.
Environment Info:
OS: Windows 10/11
DevKinsta: Latest version
Docker: Running and confirmed operational
I’ve also attached the log file for further reference. Could you please provide guidance on resolving this issue? Let me know if you need additional details.
The error log is not showing anything specific, though it indicates an issue while creating crt files, but still pretty unspecific. There’s also DK0051 - deleting the site database.
I see you mentioned you reinstalled DevKinsta a couple of times. Have you tried reinstalling the Docker? If you can’t do that because of some other containers you have, please do the following:
quit DevKinsta (make sure it’s completely closed)
open Docker
select all containers who’s name begins with devkinsta_
Thank you for your prompt response and the steps provided.
I followed the instructions carefully:
Quit DevKinsta completely.
Opened Docker and deleted all containers beginning with devkinsta_.
Restarted DevKinsta and attempted to create the site again.
Unfortunately, the same error occurred at the same point. I also tried reinstalling Docker as suggested, but the result remains unchanged.
Do you have any other suggestions or ideas on what might be causing this issue? I’ve attached the updated log file after following your steps for further investigation.
I apologize for forgetting to attach the log file in my last message.
main.log (redacted)
I also tried reinstalling Docker once more after our last exchange, but unfortunately, the issue persists. I would appreciate any further guidance you can provide.
[2024-12-11 14:13:58.159] [error] [ipcMainStep] Error in operation SITE_CREATION, step webserver: Error: EIO: i/o error, open '\\wsl.localhost\docker-desktop-data\data\docker\volumes\DevKinsta\ssl\japonizm.local.crt'
It’s implying an I/O error, which would be an issue reading the disk or memory when trying the initial creation step (creating a local certificate).
Can you please verify that you’re trying to create the site in a location that the DevKinsta program has full permissions to, that DevKinsta is running as an administrator, and that the disk itself has no errors?
Hope you’re doing well! I wanted to share an update on the issue and ask for a bit of guidance.
What’s Happened Since
After resetting my Windows environment to clear any setup issues, I reinstalled DevKinsta. Unfortunately, I hit a new error, which seems tied to Docker version compatibility. I found this documented under DevKinsta Error DK-0083.
The docs mention that DevKinsta needs Docker Desktop version 4.29.0, but I can’t seem to find a way to download it—older versions don’t seem to be available anymore.
Looking for Advice
Is there a way to resolve this without downgrading Docker?
If downgrading is the only solution, do you have any leads on where I could safely download version 4.29.0?
Appreciate your time and help as always. Let me know if there’s anything else I can clarify!
Thanks again for your support! I wanted to let you know that I was able to resolve the issue.
After some trial and error, I installed Docker Desktop version 4.31.0 (the oldest currently available), and everything is now working smoothly with DevKinsta.
Appreciate your help throughout this process. Have a great day!
