Import or sync from Kinsta fails frequently

We frequently have problems trying to import or sync our site from Kinsta. I’ve reported the issue before in these topics.

Those are separate issues but both seem to be caused by the site being large. If I do a manual backup & download, the zip file is 5GB. If I unzip it, the resulting folder is 12.5GB. Is that larger than normal with DevKinsta?

All developers working on our site experience similar problems. It fails more often than not. Sometimes we try over and over again and waste days just trying to import or sync from Kinsta.

Do you think the size is causing the problem? If so, can anything be done to improve support for syncing large sites?

Since I can download a manual backup reliably, it would be nice if we could restore locally from that manual backup and avoid the remote sync.

Hi @ryanb

Can you confirm which type of machine setup you’re using for DevKinsta?

  • Windows (HyperV) —not recommended
  • Windows (WSL) —don’t work well with the latest versions of Docker Desktop
  • Mac

For large files that require faster sync, it is recommended to use either Mac or Windows on WSL. However, Windows (WSL) has current issues with the latest versions of Docker Desktop. Please refer to the details on this similar thread.

We’ve had these issues recently with

  • Mac (Intel)
  • Mac (ARM)
  • Ubuntu (ia64)

It doesn’t seem like the host is the problem.

Why not add a feature where we can import a site from a manual backup that’s been downloaded to the host? That seems more reliable and efficient.

  • Once downloaded, importing the site would go much faster. I’ve never had trouble downloading a manual backup.
  • It would allow devs to scrap their dev site and re-import a clean one more frequently.
  • By re-using the same manual backup it would avoid creating a new backup on the server every time someone imports the site.

The DevKinsta app already has an option to import a site from a local backup. You can use the Downloadable backup generated from Kinsta to import the site through this option. However, the import option is only available when creating a new local site through DevKinsta.

Oh. Wow. I could have been doing that all these years. :laughing:

I never thought to click that button because “custom site” made me think it was just for creating a new site from scratch.

I just tried it. It worked reliably the first time and was much faster. Thank you!

1 Like

Hi @ryanb Glad it worked smoothly for you! :blush:
If you have questions, please feel free to write back. Have a great day!

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