Q: Date/Time this occurred (Provide your time zone also)
A: 4:00pm ET
Q: DevKinsta Version
**A:**2.13.6 (2.13.6.9096)
Q: OS Version
A:Tahoe 26.3.1
Q: Docker Desktop Version
A: 4.73.0
Q: Were any error codes or messages observed? If so, what were they?
A: Error establishing a database connection. This either means that the username and password information in your wp-config.php file is incorrect or that contact with the database server at localhost could not be established.
Q: Detailed Description of the Problem
A: I’m trying to create a new site. I’ve already gone through the troublshooting steps to ensure I’m using the correct password, and have looked in the DB to double-check it. DevKinsta appears to complete the process of creating a new site, although when I get to the site info page, the WP Admin button is grayed out. If I click on Open site it wants the DB name, username, password, etc. but no matter what I fill out, it’s always wrong. Previously, I used the Local by Flywheel app and had no problems. I did have to trust the certificate to get SSL, which I don’t see any instructions about in the DevKinsta documentation. I just want to get this to work and I’m really frustrated. If I try and pull a site down to local from my Kinsta account, that doesn’t work either. I get the DK0066 error, the log says **“**Access denied for user ‘root’@‘172.172.0.5’ (using password: YES)” when I search for it in main.log.
Any help resolving this would be appreciated.
