Q: Date/Time this occurred (Provide your time zone also) A: All the time Q: DevKinsta Version A: Not sure where I find this? Q: OS Version A: Windows 11 Q: Docker Desktop Version A: 4.36.0 Q: Were any error codes or messages observed? If so, what were they? A: “Something bad happened” Q: D…

Hello, Stuart! :wave: Thanks for reaching out. I hope you are doing well! This is Jovana from the Kinsta Team. :blush: Can you please provide us with the details from the main.log file or with the actual file, so we can investigate further? You can check how to view it here . Please let me know i…

Thanks for your reply. I’ve just DM’d you a log file.

Thank you for that, Stuart. I have checked the file. Can you please click on the blue left button in the corner and check the Dev Kinsta version? [image] Thank you!

Hello Stuart, Apologies for the delay. We have been reviewing the log file but it’s inconclusive, so can you tell me are all sites failing at the same step when you’re trying to pull them? And which step is it? Thanks.

Hi, All sites fail on the first attempt when downloading the files. Sometimes they work with a Retry; often they don’t work after 3 or 4 retries.

Hi @Stuart , I’m afraid that the log you shared shows some issues with your DevKinsta+Docker installation. Can you clarify if you have some changes in DevKinsta that haven’t been pushed yet? If all the data currently stored in DevKinsta is pushed we would recommend the following: Close DevKinsta e…

I have tried all of the recommendations made by Alessandro on an Mac with Apple Silicon and continue to encounter the same issue. It makes no sense to me that clicking “retry” first, erases all of the files and then attempts to reload them from scratch. Why doesn’t it first check to see if files al…

[image] Something bad happened / rsync Bug Reports Kindly check your Docker Desktop for these specific warning messages. If you see any, please click on them and then try the import again. [image] [image] If the DevKinsta Pull action continues to fail and there is no e…

Can't pull site to local

DevKinsta Bug Reports

Adrian_L (Adrian Lorica) January 8, 2025, 2:51am 10

Topic		Replies	Views
DevKinsta - Windows - "Downloading remote site" - "Something bad happened" Application Support	1	128	November 20, 2024
Can't sync website to DevKinsta Bug Reports	7	200	April 17, 2025
Dev kinsta is stuck Something bad happened Bug Reports	8	349	November 3, 2025
Pull Live site from Kinsta stuck Bug Reports	1	93	September 19, 2025
Unable to pull a Kinsta site now Bug Reports	2	1531	April 5, 2022

Can't pull site to local

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