DevKinsta get stuck at the "downloading remote site" step during Import from Kinsta

Import site from myKinsta site to local using DevKinsta get stuck at the “downloading remote site” step


main.log (redacted)
main.old.log (redacted)

This is the third straight time I am erroring out at this step. Site is a little over 20Gb and our main production Site. It takes a long time to download this (about 4-6 hours) only to fail at this step.

Hi @svaidhyanath Welcome to the Kinsta Community!

I’m sorry to hear you’re having trouble pulling a site using the DevKinsta app. Thank you for the sending the main.log file but I don’t see anything concrete yet. If you haven’t already, can you please try fully closing both the DevKinsta app and Docker Desktop, then reopen DevKinsta and try the Pull Site action again.

If the problem persists, please send me the main.log again via DM so we can further investigate the cause of the import failure.

Can you please provide the following information:

DevKinsta Version:
OS Version:
Docker Desktop Version:

I will wait for your update. Thank you.