Persistent Issue Loading Sites

DevKinsta Application Support
1

I’m having the same issue I logged recently on another website. ( Can't Load Site Locally )

Can you please assist again? Last time you had to perform an action on your end. Can you also provide clarity on why this is happening?

I will send you the main.log file from DevKinsta once you comment so I know who to send it to.

2

Hi @natasha_nightshift

I am sorry to hear that you’re having such an issue. Please send me the main.log file via direct message, and kindly provide the following additional info:

Machine OS:
DevKinsta version:
Docker Desktop version:

Thank you!

3

Sent the file to you

5

Hi @natasha_nightshift,

Thank you for sharing the main.log file. Unfortunately, I could not find conclusive entries in the logs that indicate the specific issue. I also checked the Kinsta site you’re trying to pull and didn’t find any faulty symlinks that could be causing the pull action to fail.

To investigate further, could you please confirm the following:

    • Your machine’s operating system:
    • DevKinsta version:
    • Docker Desktop version:

  2. A screencast of the error or issue you are experiencing.

  3. Please try creating a new WordPress site within the app to see if the issue persists. This will help us further isolate the problem.

Thank you!